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Welcome to Travok
Help.
Frequently Asked Questions about Hotel
Reservations
Amendment
- What
is the amendment policy for my booking?
- Is
there a penalty payable for late amendments?
- How
do I amend my reservation?
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Q. What is the
amendment policy for my booking?
The Terms and Conditions
under the Hotel Reservation Step 1 page contain the amendment policy
for the hotel you have selected.
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Q. Is there a
penalty payable for late amendments?
The Terms and Conditions
under the Hotel Reservation Step 1 page contains the amendment
policy for the hotel that you have selected. The Amendment policy
will vary from one hotel to another. In many cases, some charges
will be incurred if you do not adhere to the amendment policy.
Please note that the actual charges are made by the hotel and not
directly by Travok.
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Q. How do I amend my
reservation?
Send an e-mail to the Customer Service
Officer who first sent the confirmation message to you. State your
original reservation details and your new reservation requirements.
Upon receiving your request, we will process the amendment and send
an e-mail to you once your amendment has been confirmed.
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